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These Red Flags Could Mean Freeloaders Hacked Your Netflix

Your Netflix account (and the money you invest in it every month) shouldn’t be taken for granted. But despite all your efforts manage your passwords, outsiders may find illegal ways to steal your login credentials to stream whatever they want without your permission. If your account is hacked and some freeloader is watching best streaming shows on your tab it looks like a double slap. Ouch.

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you could be ok with share your password with family and friends, but beware of suspicious activity that you don’t recognize. If you notice something sketchy with your streaming service account, that’s what you have to do. Mushers, beware.

Do you have a new style or profile? It’s a red flag

Most of us pay attention to the look and feel of the Netflix home screen and the profiles associated with the same account. Up to five are allowed, but if you only have one or two and additional ones show up, this is your first sign that someone has broken into your account. In some cases, profiles may have been deleted or changed.

Before you get alarmed, check with your gang about who’s sharing passwords, and if anyone has added or removed a new profile. If no one in your inner circle (or their outer circle) is in charge of the new profile, delete it and set a new password.

To delete a profile, you will need to access Netflix in a web browser. Click on your profile icon and click Profile management. Select fraudulent profiles and click Delete.

Then check your browsing history on your profiles. Whether there is a new TV show in your Continue browsing line? How about a new genre in the recommendation section? If you notice a new “Because you watched” sentence for a movie or TV series that you’ve never watched, there may have been a takeover. Again, ask your circle first to make sure your mom or son hasn’t accidentally watched all these K-dramas or cooking shows on your profile. Not your style, huh?

Investigate

Netflix sends an email alert when it recognizes a “new” device that’s signed in to your account. Typically, the company provides information about the device type, location, and entry date. However, Netflix doesn’t do this every time someone logs in, so you should check this information periodically.

Log in to your web browser and navigate to Check page. Click Recent device streaming activity under Settings to see where, when, and how people have streamed from your Netflix account. I recently discovered that some stranger in São Paulo, Brazil was using my money (with Fire TV set-top box), prompting me to change my password immediately. If you find similar patterns on your account, it’s time to update your password. We have some great tips for create and protect strong passwords.

Before you do this, go back to Settings and sign out of all devices to make sure everyone will have to sign in from scratch after the password change.

screenshot of netflix streaming activity

Here’s where to check your Netflix streaming activity. You must also log out of each device after changing your password.

Screenshot Courtney Jackson/CNET

Netflix won’t let you change or delete account activity information, so at the very least you can take a snapshot of the IP address, device, and location to document if this happens.

Check account statement

Chances are you have an auto-renewing Netflix and that’s why you don’t check your bill every month. It’s time to take a look at it to see if you have your chosen subscription plan. Follow this advice even if you find out your account has been hacked and you canceled Netflix because someone else might still be streaming while you’re being charged. Double check your cancellation and billing status.

For Heavy Users: If you know you’ve been paying for a standard subscription, which is currently $15.50 per month, and you’ve been charged $20 in the last three months, chances are someone upgraded you to Premium without your known.

In this case, contact Netflix about the discrepancy and let them know that you have probably been hacked. You remain responsible for changing your password and email address.

Read more: 9 Useful Ways to Change Your Netflix Settings

Protect your account

It is imperative that you change your password as soon as possible before the scammer attempts to log in again. Make sure your password is good too. “123456” will not work. Just in June of this year, a group of Twitter users shared their shared anguish over their Netflix accounts being hacked. Some have claimed that their email addresses were stolen and as a result the hackers changed their password to take over their accounts like Jack Sparrow did with Barbossa to steal the Black Pearl. In some cases, freeloaders change the selected languages, update the account type, and add entire lists of new profiles. Nerve!

It is recommended to check if your email address has been compromised by visiting I was deceived. Enter your email address or phone number and prepare for your information to be leaked to the dark web. Getting bad news about a hack here? Me too. A security breach is when your email, password, account name, credit card information, or any other data stored on a website is illegally accessed by hackers and made public. Replace your Netflix email address with one that didn’t come from the filthy digital underworld.

Please note that when you change your email address on your Netflix account page, you will be asked to email you a code to verify your identity. Follow these steps to switch to your updated email address. However, if the account’s email address is now owned by a hacker, you’ll have to contact Netflix customer support to report it, or as a last resort, cancel account and start a new one.

And if you do If you find out that a friend or loved one has been using your account, these tips will also put an end to their freebie – if you choose.

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