IF YOU have ever shared your Netflix credentials with family and friends, it’s worth checking your account for unwanted freeloaders.
A word of mouth mountain of people can end up using your login details without your knowledge or consent.
Over time, dozens of people, including former romantic partners, roommates, and friends of friends, may access your account.
It’s worth doing a little spring cleaning from time to time so that your generosity isn’t taken for granted.
Changes to your profiles
When you open the Netflix app or website, you are presented with a list of profiles associated with your account.
You can have up to 5 profiles on one Netflix account. They allow you to customize and personalize your experience.
If you notice new profiles popping up unexpectedly, this could be a sign that someone has access to your account who shouldn’t
Ask those who you know have access to your credentials if they have added new profiles.
If the answer is no, it’s time to secure your account by changing your password (more on that below).
To delete a profile, you need to sign in to Netflix in a web browser.
Click on your profile icon and click Profile Management. Select the unwanted profile and click Delete.
Unusual content in your browsing history
Most Netflix freeloaders are smart enough not to create a new account profile.
Instead, they just use already created profiles to get a free streaming fix.
One way to spot a freeloader is with the Continue Watching carousel and recommendations on your profile.
If a new TV show or genre pops up there, you might have a Netflix squatter on your hands.
Likewise, if a new “Because You’ve Watched” offer pops up for a movie or series you’ve never watched, be on the lookout.
Again, check your password-sharing circle first to make sure someone isn’t accidentally viewing content on your profile.
Changes to your browsing activity
Perhaps the best way to check if you’ve been hacked is to look at your account’s browsing history.
This shows the date and time, location, and even the device someone was streaming from.
If you find something unfamiliar, it’s a good idea to secure your account.
Once again, it’s worth checking with your circle for any suspicious activity before logging out.
Perhaps a family member recently went on vacation or signed in on a new device.
To check the latest devices, you will need access to Netflix in a browser.
Once you’re signed in, navigate to your account settings by hovering over the profile icon in the top right corner.
Scroll down to the “Settings” section and click on the “Device streaming recent activity” link.
How to secure your account
If you suspect you have been the victim of a Netflix freeloader, log out of all devices and change your password.
Sign in to Netflix in a browser, then go to settings and click “Sign out of all devices” to block them.
You will need to enter your username and password the next time you want to use your account on any device.
Click “Change Password” in settings to prevent scammers from logging into your account again.
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